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Orders: Directly Inside Your Branded App

Pocketshop's order system lets customers add products to their cart and place orders directly in the app. Bakeries, butchers and retailers receive orders centrally in the CRM – no third-party platform, no commission fees.

What this feature does for you

No commission to third parties

Unlike Deliveroo or similar platforms, you pay no transaction fees – every order stays 100% with you.

Real-time notification on new orders

Your team is alerted the instant an order arrives – for rapid processing and high customer satisfaction.

Flexible collection and delivery options

Customers choose between pick-up, delivery or click & collect – you configure what your operation offers.

Frequently asked questions about Orders

What payment methods does the order system support?
Pocketshop supports credit card, SEPA direct debit, PayPal and more – depending on the enabled payment module.
Can I define ordering windows and minimum order values?
Yes. Order times, lead times, minimum order values and delivery areas are freely configurable.
How do customers track their order status?
Customers receive status updates via push notification and can view their order history in the app.

Customer loyalty pays off – secure your digital marketplace now.

Book a free, no-obligation demo and see live how Pocketshop works for your business.