61+ features in 6 categories

All features of Pocketshop

Pocketshop bundles 61+ features for customer loyalty, shop, communication, entertainment, data analytics and technical foundations into a single white-label app for Android, iOS and web. Every business activates exactly the features that match its own model.

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Category 1 / 6

Loyalty

Features that help Pocketshop win regular customers and keep them engaged with your business long-term.

Loyalty programme

Digital stamp cards and bonus points automatically reward every purchase and motivate customers to return.

Push notifications

Push notifications reach customers directly on their lock screen – ideal for campaigns, news and reminders with zero wastage.

Refer a friend

An integrated referral programme lets satisfied customers recruit new ones and lowers your acquisition costs.

Locations

All branches with address, opening hours and directions neatly in the app – findable at a glance.

Chat

Direct messaging between business and customer creates a personal, fast communication channel without detours.

Coupons

Individual discount offers can be created, distributed and redeemed digitally inside the app.

News feed

News, campaigns and announcements appear directly in the app's news feed, keeping customers actively informed.

Loyalty card

A digital loyalty card replaces plastic cards and bundles all benefits, discounts and stamps in one place.

Community

A dedicated community feature connects customers with each other and strengthens the emotional bond with your brand.

Category 2 / 6

Shop

E-commerce features that enable Pocketshop to handle orders, sales and revenue directly in the app.

Digital showroom

Products and assortments are presented attractively in a digital shopfront – visible anytime, anywhere.

Orders

Customers add products to the basket easily and complete orders directly in the app.

Product scanner

A barcode or NFC scan lets customers find the right product instantly, without lengthy searching.

Recommendations

Personalised product recommendations based on user behaviour demonstrably increase basket value.

Product Q&A

Undecided customers can ask questions directly on a product page and get answers before they buy.

Reviews

Customer feedback and ratings are collected and made visible – valuable for trust and quality improvement.

Payments

A fast, secure checkout enables mobile payments without friction, directly inside the app.

Wishlist

Items can be saved and quickly rediscovered later – ideal for inspiration and future purchases.

3D models

Products can be viewed as 3D models or via augmented reality directly on the customer's device.

Click & Collect

Order online and collect in-store or at pick-up lockers – convenient, fast and with no queue at the register.

Ticketing

Event tickets can be purchased, managed and presented digitally at the entrance – all inside the app.

Category 3 / 6

Information

Content and communication features that keep Pocketshop customers reliably up to date.

Events

Upcoming events are announced clearly and help boost attendance.

Social media

Facebook and Instagram content can be automatically integrated into the app – without duplicating effort.

Gallery

A photo gallery shows what makes your business special – from products to behind-the-scenes glimpses.

Jobs

Open positions can be communicated directly to your existing customer base – a valuable recruitment channel.

Documents

Invoices and important documents are archived digitally and accessible to customers at any time.

Newsletter

Personalised newsletters keep customers regularly informed about news, campaigns and offers.

Email marketing

Individually tailored email campaigns reach customers directly in their inbox – automated and personal.

SMS

Important information can be delivered reliably by SMS, without requiring the app.

RCS

Rich Communication Services enable interactive messages with images, buttons and multimedia content.

Category 4 / 6

Entertainment

Gamified features that increase customer interaction and engagement.

Surveys

Short surveys help understand customer wishes better and let customers vote directly in the app.

Quiz

Interactive quizzes provide entertainment and reward correct answers with points or prizes.

Contests

Attractive prize draws gamify customer loyalty and generate additional reach.

Forms

Digital forms collect feedback, registrations or enquiries quickly and without hassle.

Games

Mini-games in the app drive more interaction – collect points, win and come back.

Challenges

Interactive challenges like a digital scavenger hunt turn an in-store visit into an experience.

Personalisation

Customers tailor their app experience individually and receive more relevant content as a result.

Social sharing

Content can be shared with one click, organically multiplying the reach of your business.

Gamification

Points, levels and rewards motivate customers to interact with your app on a regular basis.

Category 5 / 6

Data Science

Analytics and automation features that make Pocketshop marketing data-driven and efficient.

Analytics

Detailed reports on user behaviour deliver valuable insights for well-founded business decisions.

Marketing automation

Automated workflows react to customer behaviour and save your team valuable time in day-to-day marketing.

Segmentation

Customers can be segmented by behaviour and characteristics to reach the right audience at the right time.

Smart product search

A fault-tolerant search finds the right product even with typos or imprecise terms.

Image search

One photo is enough: the image search automatically recognises products and shows matching results in the shop.

Chatbot

An automated chatbot answers frequently asked questions around the clock and takes the load off your team.

Campaigns

Targeted marketing campaigns can be planned, delivered and measured based on customer behaviour.

Customer journey

The entire customer journey from first interaction to long-term retention is mapped out clearly.

RFM analysis

Analysis by Recency, Frequency and Monetary Value identifies your most valuable customers and boosts loyalty ROI.

Category 6 / 6

Utilities

Technical features and foundations that make Pocketshop a modern, secure and flexible app solution.

Integrations

Open integrations connect Pocketshop with external tools and extend the app beyond its default boundaries.

Dark mode

A modern dark mode ensures a comfortable user experience even in low ambient light.

Offline functionality

Core features remain usable without an internet connection – reliable in every situation.

Accessibility

Thoughtful accessibility ensures that people with disabilities can navigate the app with ease.

Multilingual

Different languages and currencies are supported automatically – for international customers without extra effort.

Multi-device

Usable as a web app without installation – ideal for customers who prefer not to download another app.

Corporate identity

The app is fully branded in your own colours, logo and visual identity.

Modern design

A contemporary UI/UX design following current trends ensures intuitive, attractive usability.

CRM

An integrated content management tool makes daily maintenance of your app easy.

White-label

Pocketshop becomes your own app – with your name, your logo and no visible third-party branding.

Multi-factor authentication

Additional security layers reliably protect customer accounts from unauthorised access.

Mobile app

Native, intuitive apps for iOS and Android give customers a high-performance mobile experience.

Easy registration

A fast, simple sign-up without complicated hurdles lowers the barrier for new users.

Employee area

A dedicated intra-app area improves internal workflows and strengthens employee engagement.

Customer loyalty pays off – secure your digital marketplace now.

Book a free, no-obligation demo and see live how Pocketshop works for your business.

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