Information
SMS: Direct Customer Communication Without the App
Pocketshop's SMS module lets you reach customers directly by text message – even those who haven't installed the app. SMS messages are received by virtually every mobile phone and have open rates above 95%.
What this feature does for you
Highest open rate of all channels
SMS are read by over 95% of recipients – no other channel comes close to this reliability.
No smartphone or app needed
SMS works on every mobile phone – you reach customers who don't use smartphones too.
Ideal for time-sensitive messages
Appointment confirmations, delivery status and flash offers arrive instantly and reliably via SMS.
Frequently asked questions about SMS
- How much does SMS sending cost?
- SMS costs depend on volume and destination country. Pocketshop offers transparent per-message pricing – ask us for a quote.
- Can I send personalised SMS messages?
- Yes. Name, product and individual links can be dynamically inserted into SMS texts.
- Is SMS marketing legal in Austria and Germany?
- Yes, with prior opt-in from the recipient. Pocketshop manages opt-ins and unsubscribes in full GDPR compliance.
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