Information
Documents: Digital Document Archive for Your Customers
Pocketshop's documents feature lets you deliver invoices, warranty cards, menus, manuals and other documents digitally to your customers. Everything is stored in the app and accessible at any time – no more paper.
What this feature does for you
Paperless billing
Digital invoices are available immediately after purchase, cannot be lost and save printing costs.
Everything in one place
Customers find warranty, invoice and manual in a single app section – no searching through email archives.
GDPR-compliant delivery
Documents are transmitted encrypted and are accessible only to the authorised user.
Frequently asked questions about Documents
- Which file formats are supported?
- PDF, Word, Excel and image formats (JPG, PNG) – Pocketshop displays all common document types in the app viewer.
- Can customers download documents?
- Yes. Customers can download documents to their device for offline access.
- How long are documents stored?
- As long as the customer account is active, or until you manually remove the document – you have full control.
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