Data Science
Smart Product Search: Always the Right Result
Pocketshop's AI-powered product search understands what customers are looking for – even when they spell it wrong. Fault tolerance, synonyms and semantic understanding ensure customers always find what they mean.
What this feature does for you
Fault tolerance increases conversion
Typos like 'cofee' instead of 'coffee' still return the right results – no frustrated customer leaves the app empty-handed.
Semantic search understands context
Searching for 'something light for breakfast' returns fitting products – not just exact name matches.
Instant suggestions & autocomplete
Customers see suggestions as they type – speeding up product discovery and increasing purchase probability.
Frequently asked questions about Smart Product Search
- How is the search trained with new products?
- New products from the catalogue are automatically indexed – no manual retraining required.
- Can I manually prioritise search results?
- Yes. Featured products can be set in the CRM to appear preferentially for relevant search queries.
- Does the search support multiple languages?
- Yes. The smart product search is multilingual and accounts for language-specific typos and synonyms.
More features in Data Science
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