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Click & Collect: Order Online, Pick Up In-Store
Click & Collect combines the convenience of online shopping with the reliability of in-store collection. Customers order in your Pocketshop app and collect their goods at a chosen time – no queue at the checkout.
What this feature does for you
More revenue through impulse purchases
Customers who come in for collection often spontaneously buy additional products – Click & Collect drives extra in-store revenue.
No delivery costs for customers or the business
In-store collection is cheaper for both sides than delivery – a clear advantage over pure online retailers.
Flexible collection time slots
Customers reserve a slot, your team prepares the order in advance – no rush and no waiting time.
Frequently asked questions about Click & Collect
- Can I combine Click & Collect with delivery?
- Yes. Pocketshop supports both options in parallel – customers choose their preferred method at checkout.
- How are collection time slots managed?
- You define available slots in the CRM – customers book one and your team sees all collections in a daily overview.
- Does Pocketshop support locker collection?
- Yes, Pocketshop can be integrated with smart locker systems. Contact us for your specific provider.
Customer loyalty pays off – secure your digital marketplace now.
Book a free, no-obligation demo and see live how Pocketshop works for your business.