Tour operators & coach companies
Your passengers always informed — from booking to return.
Coach travel companies live from loyal repeat passengers who travel year after year. With your own app you stay present between trips, inform guests in real time, and reward loyalty — directly integrated with your existing RATIO travel management system.
Challenges many tour operators face
Without digital customer loyalty, these challenges leave revenue on the table.
Travel info gets lost in inboxes
Departure times, programme changes or important notices sent by email — anyone who misses them calls. That costs time on both sides.
No contact between trips
Between two bookings there's no direct channel to the guest. New travel programmes or early-bird offers reach regulars too late or not at all.
Loyalty programmes run manually
Many coach companies still track loyalty points by hand or not at all — yet repeat passengers are the most important growth driver.
Travel programmes only on paper or PDF
Current travel offers have to be communicated by post or email. An app pushes them directly to the smartphone.
The solution
Your travel app — connected to RATIO
Pocketshop delivers a fully branded app for iOS and Android. Travel offers from RATIO are transferred automatically, guests receive push notifications about departure times and new programmes, and loyalty points are awarded automatically for every booking.
Book a demoKey features for Coach Travel
- RATIO integration
- Digital travel programmes
- Push notifications
- Loyalty points per booking
- Your own branding
Other industries
Retain your loyal passengers with your own travel app.
In a free demo we'll show you what Pocketshop would look like for your coach company — including the RATIO connection.
Book a free demo