Hotels & leisure businesses
Turn one-time guests into loyal returning visitors.
A hotel stay ends — the guest relationship doesn't have to. Tourism businesses that stay in contact after checkout secure direct bookings, save on OTA commission, and build genuine guest loyalty.
Challenges many accommodation businesses face
Without digital customer loyalty, these challenges leave revenue on the table.
Check-out = lost contact
After departure, the connection is gone. Seasonal packages, early-bird offers, and events never reach former guests.
OTA commission squeezes margins
Booking.com and others charge 15–20% per booking. Direct bookings would be more profitable — but hard to achieve without an app and loyalty programme.
Paper info folders go out of date instantly
Wi-Fi password, menu, excursion tips — all on paper, never up to date, reprinted for every room.
International guests, one language
Many tourism businesses communicate only in German — and lose service quality with international guests as a result.
The solution
Your guest app — from the room to the next visit
Pocketshop delivers a multilingual guest app with a digital room guide, restaurant menu, leisure map, and event calendar. Loyal guests receive push notifications about seasonal packages and incentives to book direct.
Book a demoKey features for Tourism
- Multilingual support
- Digital room guide
- Push notifications
- Loyalty programme
- Event calendar
Other industries
Keep your guests engaged long after checkout.
In a demo we'll show you what your hotel or leisure facility would look like in the app.
Book a free demo